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Terms & Conditions

Detailed Description of Goods and/or Services

Little Brand Box (PTY) Ltd is a business in the e-Commerce industry that offers online retail.


Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 3-5 business days for the economy shipping option and 1-2 business days for the express shipping option and delivery confirmed by way of email with a tracker number from the relevant courier company. Any orders placed after 12:00 pm will only be processed the next day.


Export Restriction

Due to certain export restrictions, the offering on this website is available to South African clients and neighbouring countries only.


Return and Refunds Policy

The provision of goods and services by LITTLE BRAND BOX (PTY) LTD is subject to availability. In cases of unavailability, LITTLE BRAND BOX (PTY) LTD will refund the client in full within 30 days using the same method the original order was paid for. Damaged and returned goods will only be refunded or replaced upon receipt and inspection of the defective items or unwanted items and if within the warranty period.


Customer Privacy Policy

LITTLE BRAND BOX (PTY) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


Payment Options Accepted

Payment may be made via Visa, MasterCard or Electronic Bank Transfer (EFT) into the  LITTLE BRAND BOX (PTY) LTD  account, the details of which will be provided on request.


Card Acquiring and Security

Card transactions will be acquired for LITTLE BRAND BOX (PTY) LTD via PayGate (Pty) Ltd who are the approved payment gateway for all South African acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


Customer Details Separate From Card Details

Customer details will be stored by LITTLE BRAND BOX (PTY) LTD separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.


Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).



LITTLE BRAND BOX (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


Country of Domicile

This website is governed by the laws of South Africa and LITTLE BRAND BOX (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 101 BREE CASTLE HOUSE, 68 BREE STREET, CAPE TOWN, 8001.



LITTLE BRAND BOX (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.


Company Information

This website is run by LITTLE BRAND BOX (PTY) LTD , a private company based in South Africa trading as LITTLE BRAND BOX (PTY) LTD and with registration number 2013/131606/07.



101 Bree Castle House, 68 Bree Street, Cape Town, 8001

Tel: +27-21-4236868


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